Cookie
FlexiHub Team uses cookies to personalize your experience on our website. By continuing to use this site, you agree to our cookie policy. Click here to learn more.
Olga Weis Olga Weis Last updated May 28, 2024

Citrix USB Redirection: Comprehensive User Guide

This guide is particularly helpful for anyone in search of the most convenient Citrix USB redirector.

Keep on reading for some really useful info on not just one but two straightforward and easy methods you can use to enable USB redirection in Citrix.

Technical details of Citrix USB redirection

Citrix USB redirection utilizes HDX technology to optimize support for most USB devices, enhancing user experience through better performance and bandwidth efficiency, especially in high latency or security-sensitive environments. HDX technology allows for the redirection of specialty devices that do not have optimized support. This includes devices that require direct access by applications, devices with advanced features not supported by optimization, or those that have driver availability only on specific operating systems​​.

Generic USB redirection is particularly useful as it does not require installation of client device drivers; instead, USB client drivers are installed directly on the Virtual Desktop Agent (VDA), simplifying device management across different client platforms​ ​.

Updated Citrix features and recommendations

Recent updates to the Citrix Workspace app for HTML5 and Android have expanded the capabilities of USB redirection. The HTML5 app now supports generic USB device redirection, allowing more flexibility in device management across different operating systems without the need for client-side driver installation. This enhancement is aimed at improving user accessibility and simplifying the configuration process for administrators.

Moreover, Citrix has introduced updates for the Workspace app for Android, which now includes improved USB redirection capabilities, empowering users with better device management and a more seamless experience across mobile platforms. This update reflects Citrix's commitment to enhancing mobile access and usability in virtual desktop environments​​.

Citrix USB device redirection - all-around approach

One of the most convenient options for redirecting all sorts of USB peripherals to Citrix XenDesktop is a software called FlexiHub.

FlexiHub
4.8 Rank based on 386+ Reviews
FlexiHub

FlexiHub boasts a top-level USB redirection feature set combined with a self-explanatory user interface, and this overall makes it perfect for Citrix client USB redirection.

With FlexiHub, you'll be able to effectively address the contentious issues with Citrix USB redirection with just a few mouse clicks, so during your VM sessions, you can freely access USB devices attached to your host PC.

And for the icing on the cake: there is a USB in Remote Desktop version for every popular OS out there, so you can install this app on each of your machines, be it Windows, Linux, Mac, or Android, and use it in all possible combinations.

How to redirect USB devices in Citrix

  • 1.
    As your first step, you’ll need to sign up for your account on the official FlexiHub website.
    create flexihub account
  • 2.
    Then, in the online user cabinet, you can pick a subscription plan suiting best for your specific needs and start a 30-day demo period.
    select flexihub subscription
  • 3.
    Download a FlexiHub version for your operating systems and install the app on both a host PC and a virtual machine.
    download flexihub for your os
  • 4.
    Run the app on each of your machines and log into your FlexiHub account to view the list of all USB peripherals that can be redirected.
    redirect usb devices to citrix
  • 5.
    And, as the final step, go to your guest system, find the same device on the list, and click Connect.
    connect usb devices to citrix virtual desktop
From this point on, you’ll be able to access and operate any USB device plugged into your host machine as easily as if it was attached to your guest OS.
Device Isolation for Multi-User Systems
Private FlexiHub sessions with exclusive USB and COM device access for one specific user account.
isolationFeatureImage

What is Citrix USB support

With Citrix USB support you can redirect USB devices plugged into a physical PC to a virtual desktop so you can access and operate them remotely during your VM sessions.

This feature works for various types of USB peripherals including, but not limited to data tablets, video monitoring cameras, smartphones, memory sticks, printing devices, PDAs, and scanners.

Also, in typical low latency/high-speed LAN environments, there is a Citrix isochronous USB redirection for webcams, acoustic systems, mikes, etc.

How Citrix USB support works

Once a USB peripheral is connected to a machine, it gets reviewed for compliance with the USB policy. In cases of non-compliance with said policy, the device will be only accessible from the host machine.

Elsewise, it can be forwarded to the virtual desktop. You can either configure USB support to automate the redirection process, or select devices from the list as often as they are plugged into your PC (after you’ve seen a notification about a new device).

Citrix generic USB redirection

Generic USB redirection feature makes possible the Citrix XenDesktop USB redirection of arbitrary devices from client computers to virtual desktops.

It handles request and response message communication between the XenDesktop VM and client PCs at a low level, so as long as you have all necessary device drivers on your virtual desktop, you can sidestep the hassle of installing those on client systems.

By using this feature, you’ll be able to make use of various USB devices throughout your entire XenDesktop session like if they were attached to your VM directly.

FlexiHub
4.8 Rank based on 386+ Reviews

How to configure generic USB redirection

On out-of-the-box Citrix settings, generic USB redirection is disabled. To change this, you’ll need to create and configure the USB redirection policy and rules.
  • 1.
    On your XenDesktop server, go to Start → All Programs → Citrix → Desktop Studio to start the Desktop Studio.
  • 2.
    Click on HDX Policy to expand, then select Users.
  • 3.
    Go to Edit → Settings
  • 4.
    Now, in the left-hand menu, select USB Devices and click Add on Client USB device redirection.
    generic citrix usb device redirection
  • 5.
    In the invoked pop-up window titled Edit Setting, tick the top-first option Allowed and press the OK button.
    allow citrix usb redirection

How to create Citrix USB redirection policy rules

Important note: There’s no point in creating several rules for one type of USB device for the very first one that matches becomes final. If it’s a Deny, then your device will be attached to a host machine. If it’s an Allow, then to the guest OS.
  • 1.
    On your XenDesktop server, go to Start → All Programs → Citrix → Desktop Studio to start the Desktop Studio.
  • 2.
    Click on HDX Policy to expand, then select Users.
  • 3.
    Go to Edit → Settings.
  • 4.
    Now, in the left-hand menu, select USB Devices and click Add on Client USB device redirection.
  • 5.
    In the invoked pop-up window titled Edit Setting, tick the Use default value option and press the OK button.
    usb redirection policy rules

How to configure automatic Citrix XenApp USB redirection

For every new USB peripheral to be automatically redirected to your virtual machine, you need to make sure these few options are ticked:
  • 1.
    On your Local Group Policy Editor:

    Open Administrative Templates, then go to Citrix Components → Citrix Receiver → Remoting client devices → Generic USB Remoting. Check if both New USB Devices and Existing USB Devices are enabled. If not, tick the Enabled option, and press the OK button.
  • 2.
    On your Citrix Receiver Preferences:

    Open Connections and check if these two options are selected:
    • When a session starts, connect devices automatically
    • When a new device is connected while a session is running, connect the device automatically.

    If not, tick both of said options and press the OK button.

    Any change in policy and registry applies to Windows clients.
Citrix USB Redirection
  • 4.8 overall rank based on 386+ Reviews
  • Windows, macOS, Linux, Android and Raspberry Pi.
  • 10.76MB Size.
  • Version 7.0.15125. (3 Jun, 2024).
  • Pricing starts $14 per month billed annually